Privacy Policy
Your Privacy Matters.
At embarc, we are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).
This policy outlines how we collect, use, disclose and store your personal information, and how you can access or correct your information, or make a complaint.
What We Collect
We may collect personal information such as:
- Name, date of birth and contact details
- Health and disability-related information (with consent)
- Employment history, educational background and resume information
- Centrelink or NDIS-related information
- Information relevant to your job search or hiring needs
How We Collect It
We collect information directly from you through:
- Forms, conversations, interviews, and digital communications
- Referrals from third parties (e.g. Centrelink or health professionals)
- Publicly available sources, only where relevant and appropriate
Why We Collect It
We use your information to:
- Provide and tailor our employment services
- Match job seekers with employers
- Comply with government reporting and program requirements
- Contact you with relevant opportunities or updates
- Improve our services and processes
Disclosure of Information
We may share your personal information with:
- Employers for job matching (with your consent)
- Government agencies like the Department of Social Services
- Third-party service providers that support our operations
- Health or support services, when relevant and with consent
We do not sell your data or share it for unrelated marketing purposes.
Data Security
Your information is stored securely through encrypted systems and protected networks. We regularly review and update our data protection protocols to ensure compliance.
Access and Corrections
You may request access to your personal information or ask for corrections by contacting us. We aim to respond to requests within 30 days.
Complaints
If you believe we have breached your privacy, please contact us via our feedback page. We aim to respond within two days. If unresolved, you may contact the Office of the Australian Information Commissioner.
Last updated: 12/07/2025